angerangryapologyargumentargumentsartaskavoidbadbehaviorblamebreakchangecognitivecomebackcommoncommunicationconflictconfrontconfrontationalcontrolconversationcriticismdealdifficultdisagreementsdiscoveringdistancingdoneaseeffecteffectiveemotionsempathyeveryeverydayexpressfightingfuturegaingetgettinggoodhabithabitshandlingharderhelphomehooksimpactfulinfluenceingredientinsteadkeylikelistenerlisteninglittlemakemakesmakingmanagingmattersmentalmethodnightothersovercomingpeopleperspectivephrasespitfallspowerfulprinciplesproblemproblemsquestionquestionsquickrerealreallyreducerelationshipreplayresistanceresolutionrightseemsselfshiftsimplesmallsolutionssolvingsomeonespacestartstopstorystucksufferingsuretaketechniquetechniquesthingthingsthinkthreetricktruetryturntypeuncomplicatedunderstandingusewantwaywayswinwithoutworkworsewrong