In this episode, Carlos joined Shahin to talk about the product and innovation.
The following have been topics of our conversation:
- The secret sauce of becoming a successful learner and being able to apply that.
- Identifying where to start in the customer journey.
- Don’t be afraid to fail.
- The two ways to look at innovation: solving problems and improving the overall experience.
- The two ways to look at innovation: incremental or breakthrough.
- The challenge of getting a shared understanding in the room.
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