Veterinarians become veterinarians because they love animals and they want to keep them healthy. However, that is an impossible task if pets never come in through your door. Getting customers to visit your clinic can be very difficult for most of us, but guest Dr. Kathryn Primm of Applebrook Animal Hospital makes it easy. Dr. Kat tells explains to hosts Dr. Jason and Dr. Jenifer Chatfield about how she learned about customer experience by simply strapping on a Go Pro camera to a dog that visited her clinic.
EPISODE NOTES: Secrets to A Happy Vet Visit on Pet Life Radio.
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