Chuck Worley is the owner, founder, and leader of Worley's Home Services in
the Hampton Roads, Virginia area. Worley's Home Services is a full, whole home
services company - HVAC, Plumbing, Electrical, Insulation, and Crawlspace
Encapsulation. Worley's is a very successful company, but, as many know, the
road to success can be very bumpy with difficult detours. Chuck's experienced
all of that and it's a great story. Even better are his innovative ideas and
inspirational contributions to his community, his team, and our industry. Who
else do you know that has a Company Chaplain? There's a lot in this interview
with Chuck, so we've split it into two episodes. In these episodes you'll lear
about:
- How and Why Chuck got into HVAC.
- How a wrestling coach's intervention helped Chuck get into the Trades
- Chuck's reluctance and early success in Sales
- Building and losing a company.
- Declaring bankruptcy.
- Living in an RV down by the river.
- Paying back creditors.
- Having a Company Chaplain.
- Starting over with his son.
- Net Profit Tithing.
- Developing the secondary leadership team.
- Being a building science geek.
- Building organically and through acquisition.
- Character, Integrity, and Doing The Right Thing
- Employee Ten Commandments
- Imprinting your brand.
- Using EOS
- Papering the town
- The Radio Show
- Branding and Logo Tournament
- Moving from Sales to Marketing
- Personal growth
- Family in the business
- Moving billboards
- Being the face of Worley's
- The events Chuck attends
- How much Chuck spends on marketing
- Client appreciation parties
- Giving back to the community
