A:Good morning,sir.Can I help you?
早上好，先生，有什么可以帮您的吗？
B:I'm due to check out tomorrow,but I'd like to extend my stay by two days.
我应该明天退房。但是我还想再住两天。
A:Could I have your name and room number?
我可以问一下您的姓名和房间号吗？
B:Tom Black in Room 207.
汤姆 布莱克，207房间。
A:Please wait a moment,Mr Black.I'll have to check the reservation records...I'm sorry,but we are expecting several tour groups to arrive today.They have booked all the rooms on the 10th floor.
请稍等，布莱克先生。我得查一下预约记录。对不起 ，今天我们要接待一个旅行团，他们预定了10层的所有房间。
B:What can be done then?
那怎么办呢？
A:If you don't mind transferring to another room,we may manage it for you.We usually have cancellations or no-shows.
如果您不介意搬到另一个房间住，我们可以为您安排。我们通常会有取消的预订或者没有来的客人。
B:That's quite all right.Thank you.
那太好了，谢谢你。
A:It's my pleasure.
不客气。
