Validating, redirecting, using therapeutic fibs, and empathic listening are some of the most common techniques used to successfully communicate with someone who has dementia. Each of these techniques requires us to think on our feet, and go with the flow.
Communication with someone who has dementia is outcome-based. What is the objective of what we are communicating? Are we trying to get them to perform a particular task? Are we trying to minimize their agitation? Improve the quality of their day? There are many ways to accomplish each of these things, but it is almost never by expecting them to enter present reality.
Three take-ways from this episode:
Useful links-
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