Joining us from OPEX Summit in San Diego, Cyndi Creamer shares what she's doing in Business Transformation on the Robotics team for Swiss Re. She notes that there's a fair amount of hype around robotics and we all need to remember that it is in fact a tool. She goes further in saying that it works for some whereas it doesn't work for others. Cyndi dives in saying that there's a whole tool box and robotics is just one of the tools in that box. So if you've been piece-mealing your system together for years and you realize that you've got a lot of gaps... is it wise to keep filling in those gaps with robotics now or do you need to look at your entire platform first.