Description

Professional Services Innovation Award winners Bev Mistry-Cable and Zineb Medrek share the secrets of their success with the AJP Podcast – and what’s next

“I think everybody’s got a slightly different passion, so it’s trying to work out what drives the pharmacies,” Cooleman Court Pharmacy’s Bev Mistry-Cable told the AJP Podcast’s Carlene McMaugh. 

The winners of the Professional Services Innovation Award say they have developed a host of programs for different pharmacies to help their local communities. 

“My colleague, Brad, implemented Men’s Health Down Under, and he basically helps men with post-prostectomy surgery and also things with erectile dysfunction, things like that,” Mistry-Cable said. 
 
“We also do vaccination services here very well. So they’ve grown in the last five to 10 years, which has been good to see.”

Medrek added: “Everyone that comes through the pharmacy, we check with them where they’re up to.”

Other highlights include: 

• 4.03: Cooleman Court Pharmacy’s skincare trial. 
• 5.05: Travel health and UTI consultations. 
• 7.53: The promotion of new services. 
• 11.41: Other considerations in implementing new services into the pharmacy. 
• 13.17: How to measure the value of pharmacies in the healthcare ecosystem. 

You can access the full transcript of this podcast here. While we endeavour to ensure all important words and phrases are correct, please note there may be some minor inaccuracies in the transcription.

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Carlene McMaugh