Welcome to the Unscaled Series, eight new episodes from the All Turtles Podcast featuring Phil Libin in conversation with General Catalyst’s Ronda Scott and Hemant Taneja. Hemant’s book Unscaled provides a framework for the series’ discussions on what it means for a company to scale today. Episode 1 examines the internet’s role as an equalizer—both for businesses and for bad actors—and asks how entrepreneurs can address the most pressing problems online today.
Show notes
Hemant Taneja’s book: Unscaled: How AI and a New Generation of Upstarts are Creating the Economy of the Future
Venture capital firm General Catalyst
What went wrong with the world wide web (2:01)
The problems with moving fast and breaking things (2:21)
The original goals for the Internet (3:08)
Hemant’s first internet job (4:05)
Ronda’s first internet job (4:45)
The difference between being right and being statistically right (6:30)
The biggest problems online today (7:55)
Governance doesn’t exist (8:13)
Current environment won’t support new businesses trying to do good (9:44)
Ronda’s truck -- picture coming ASAP! (10:55)
Siloing has created deep divisions and polarization (11:30)
Do San Francisco’s problems reflect those of the tech industry? (12:20)
Is education better or worse today? (13:45)
Khan Academy (15:50)
Three classes of problems online (17:15)
Unintended consequences (17:25)
Intended, legal consequences (17:31)
Intended, illegal consequences (17:41)
Scale makes consequences more damaging (19:25)
Problems are the same as the 1990s, but the audience is orders of magnitude larger (20:41)
It’s time to rethink the concept of scale (22:03)
We want to hear from you
Please send us your comments, suggested topics, and questions for future episodes. Season 2 is coming soon!
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