In this special Festivus-inspired episode of Inside Integration, Chris and Jayson let loose with an honest “airing of grievances” for the custom integration industry. From frustrating customer service experiences to the relentless race to the bottom, they call out the challenges dealers and manufacturers face daily.
But it’s not all complaints—Chris and Jayson offer insights into how the industry can improve, including the launch of their upcoming workshop events in the Pacific Northwest and Northern California. These events will focus on real, hands-on training for dealers, ensuring techs get practical experience with the lines they install and support.
