In today’s episode, Alex and Chauntelle explore the essential question: what makes someone refer you or your business? They emphasize that the core focus should be on providing an outstanding experience for your clients, whether it’s through excellent customer service or creating memorable interactions in your store. Being top of mind is crucial, and Alex and Chauntelle suggest that this can be achieved by reaching out in genuine ways—coming from a place of contribution, kindness, and thoughtfulness. When you make a positive impact on others, it increases the chances that they’ll think of you when they or someone they know needs your product or service.
But what happens when you don't receive referrals? Alex and Chauntelle encourage listeners to view this as a blessing; if someone doesn't refer you, it might mean that you wouldn’t have enjoyed collaborating with that person anyway! They highlight the importance of staying connected with your sphere, showing that you genuinely care about your clients personally and professionally. By doing so, you’ll build a reputation that gets people talking about you in a positive light.
As they wrap up the conversation, Alex and Chauntelle express welcoming your referrals as well—whether it’s a potential guest for their show, a friend interested in joining the Village Mom Club, or someone thinking about buying, selling, or investing in real estate. The Village Realty Team is here to support you! Connect with them on Instagram @Village.RealtyTeam or visit them online at villagerealtyteam.ca for more information. Tune in for an insightful chat that could help elevate your business referrals!
