Fuzey co-founder Alex Boyce joins Natalie Binns to share how the team identified a shift in their user base and chose to reposition the product around the customers who were already getting the most value. Originally built for independent professionals, Fuzey began resonating with small service teams, leading to a clear, focused pivot. This episode dives into product positioning, customer listening, and how to refine your aim as a startup without losing your core.
