In this episode of People Are The Point, host Mark Concannon sits down with Jason Liebrecht, a seasoned executive leader at Verizon, to explore the complexities and innovations in telecommunications. With years of experience in various roles—from help desk to running a 24/7 operations center—Jason shares insights on the critical importance of strong relationships in business, the challenges of maintaining customer satisfaction, and the future of technology, including autonomous vehicles and 5G acceleration.They discuss how leadership development is crucial for fostering the next generation of innovators and the value of diverse perspectives in decision-making. Join us as Jason reveals the “secret sauce” behind his success and offers practical advice on building effective teams and maintaining a customer-focused mindset in a rapidly evolving industry.Whether you’re a leader in technology, a budding entrepreneur, or simply interested in the intersection of people and business, this episode is packed with valuable insights!