About You's founder, Tarek, discusses the company's impressive growth from a start-up to a €5 billion fashion e-commerce giant in just nine years. He attributes their success to a three-stage e-commerce evolution focusing on personalisation and entertainment, which distinguishes them from earlier online retail models. The company heavily utilizes data-driven influencer marketing, prioritising collaborations based on performance metrics and leveraging celebrity partnerships for exclusive product offerings. International expansion relies heavily on localization strategies, tailoring every aspect of the online shop, from language and promotions to payment methods and carriers, to match local preferences. The discussion transitions to About You's SaaS platform, Scale, which offers comprehensive e-commerce solutions to other businesses, emphasizing its focus on enhancing revenue and reducing total ownership costs.
This episode is sponsored by cloutfit.ai, a new B2B fashion commerce company founded by the former CPO and the CTO of major fashion ecommerce companies. Cloutfi.ai uses AI tools to help increase their client’s revenue by boosting user engagement.
