Pierce Johnson, CFO of Galaxy Digital, joins Founder Files to share how his team scaled operations, improved retention, and stayed lean — all while serving mission-driven organizations.
We talk about the strategic use of outsourcing, the shift away from growth at all costs, and how Galaxy transformed scattered data into real SaaS metrics.
Hosted by Cypher.
Topics include:
- Using outsourcing to scale finance, marketing, and product
- Moving from data overload to actionable SaaS metrics
- How nonprofit SaaS demands discipline, not just growth
- Metrics that matter: CAC, LTV, retention, health scores
🎧 New episodes drop every Tuesday at 7 AM EST.
