Source from Workday Technology Blog (author is Scott Johnson) is here https://medium.com/workday-engineering/skill-inference-building-an-llm-based-service-in-the-workday-skills-cloud-47c9cce9f7bd
Outlines the transformative impact of Large Language Models (LLMs) on human resource management, emphasizing the shift towards "skills intelligence."
It details Workday's pioneering development of a Skill Inference service, illustrating its architecture, optimization, and the challenges overcome in scaling such an AI solution. The discussion extends to the foundational Transformer architecture and Natural Language Processing (NLP) techniques that power these services.
Furthermore, the source examines strategic applications of LLMs across the talent lifecycle, from recruitment to employee development and retention, alongside a framework for measuring the performance and ROI of these AI initiatives.
Finally, it addresses the critical ethical and governance considerations, including bias mitigation, data privacy, and the imperative for human oversight in AI-driven HR systems.
