What’s happening at Jam this week? We’re going after new tactics, new channels, doing more live onboardings— and figuring out how to do it all in a way that feels like Jam.
This week, we discuss:
(00:15) Irtefa just onboarded an enterprise customer
(05:42) Ian is making a Jam tutorial video for self-serve onboarding
(08:43) How can we better help new users who don’t know Jam?
(13:47) Seth Godin inspiration to make content that doesn’t feel like marketing
(14:48) Connecting a feature launch to the big reason we’re building Jam— one place w/ what you need to fix a bug
(18:58) Ignoring prioritization advice & trying to get faster
(22:21) How to Do Boring Stuff at Jam: onboarding 3 new engineers in person
(28:06) Team challenges of the week & giving constructive feedback via Slack
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