Tis the season for retailers and it can be draining on the entire team. How do you get and keep your employees engaged in retail? Focus on basics - it's okay to have employees working to get a check and nothing more. Don't stress on the fluff - do the basics. Breaks are important, accurate check is important, tell them what you need them to do and allow them to do it, and lastly have you heard the term DOPS used this at your location? If so, you need to follow up and get a handle on it. Listen to find out what DOPS is... This frustrating is more common in all businesses than you think.