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Every employee needs basic soft skills, especially our people managers. When do we, should we provide this training? How? 

In my humble opinion and experience, internally is the best way to create and deepen your culture norms. Start with the basics: Interpersonal skills, problem solving, decision making, time management, organization, and dependability to mention a few.

Today on the 474th episode I discuss how these unfold, impact and intertwine with one another to build a strong and highly performing team - while creating a solid culture of what right looks like around training and development.