In this episode of Franchise Focus, Laura Blackmore interviews Kimber Montgomery, VP of Franchise Development for ResiBrands. They discuss Kimber's journey into franchising, the growth of That One Painter, Pink's Window Services and the expansion of ResiBrands with new brands. Kimber shares insights on the support and culture at ResiBrands, community engagement initiatives, and the importance of franchisee onboarding and training. They also explore marketing strategies, traits of successful franchisees, common mistakes, and advice for potential franchisees looking to enter the home services industry.Takeaways• Kimber Montgomery's journey into franchising began with her son's success in painting. • ResiBrands has grown from one brand to five, focusing on home services. • The culture at ResiBrands emphasizes excellence and kindness. • Community engagement is a key part of ResiBrands' mission. • Successful franchisees are detail-oriented and willing to bet on themselves.• Common mistakes include making personal decisions in business. • Sales support is crucial for franchisee success. • The home services industry is ripe for growth and opportunity.Sound Bites• "Culture is paramount to us."• "You have to bet on yourself."• "The time is now, honestly."Chapters00:00 Introduction to ResiBrands and Kimber Montgomery02:15 Kimber's Journey into Franchising04:54 Growth of Rezzi Brands and Its Franchises07:26 Support and Culture at ResiBrands10:15 Community Engagement and Giving Back12:52 Franchise Models and Operations15:36 Marketing Strategies for Franchise Success20:05 Traits of Successful Franchise Owners21:05 The Importance of Partnerships in Business26:00 Onboarding and Training for Franchisees31:17 Coaching and Leadership Development33:58 Setting Goals and Overcoming Challenges38:23 The Future of Home Services
