In this episode, Laura Blackmore interviews Matt Genova, a business startup consultant at Naturals2go, discussing the unique vending machine business model that emphasizes technology, customer service, and operational efficiency. Matt shares insights on how Naturals2go has grown to touch 15% of all vending owners, the importance of customer relationships, and the time commitment required for operators. He also highlights success stories, investment expectations, and future developments in the vending industry.
Takeaways• Naturals2go offers a unique vending model with no royalties and no storefront.• The machines serve as the workforce, making it easier for operators.• Technology plays a crucial role in monitoring and servicing machines.• Operators can start part-time and grow at their own pace.• Successful operators build strong relationships with their customers.• Time commitment for operators is about 1.5 to 2 hours per week per machine.• Unique locations can lead to high revenue, such as underground mines.• Future developments include AI-powered machines and regional operating centers.
#Naturals2go, #vendingmachine #entrepreneurship, #franchiseownership #unattendedretail
