Sarah Wallace from Star Heating and Cooling shares how her family's HVAC business scaled from a one-person operation to a comprehensive comfort solutions provider while maintaining their relationship-first approach.=============================Schedule Your FREE IT Strategy Analysis: https://gocovi.com=============================🔑 KEY TAKEAWAYS:➡️ Strategic delegation frees leaders to focus on relationships and growth instead of technical tasks➡️ Building trust with technology partners requires time and relationship development outside of business transactions➡️ Proactive IT management prevents crisis situations and enables better budget planning➡️ The right software platforms automate mundane tasks so teams can focus on customer service➡️ Redundancy in technology systems is critical for field teams and customer experience🔈 QUOTES:🔥 "I don't want to work on computers. I want to sell furnaces and air conditioners."🔥 "We've scaled without losing our soul."📲 SOCIAL MEDIA:LinkedIn: https://www.linkedin.com/company/gocovi/Facebook: https://www.facebook.com/hellocovi
