In this episode of Chain Reaction, Michael Ostroumov speaks with Gene Boyarov, co-founder of Bioglo and director of Energian, about the supply chain challenges of delivering specialized energy products - from domestic heating fuels to off-grid solar and battery systems. Gene shares how his companies navigate complex logistics environments, from remote Scottish islands to hazardous battery handling, all while scaling two distinct operations with drastically different requirements.
The conversation dives into the evolution of logistics partnerships, why robust IT integration is a must for survival, and how predictive analytics and data standardization can solve persistent delivery failures. This episode offers a practical look into the operational realities of physical product businesses - and the tech that keeps them moving.
Guest Bio
Gene Boyarov is the co-founder of BioGlo, a provider of domestic biomass heating fuels, and Energian, a supplier of solar panels, batteries, and off-grid power solutions. With nearly a decade of experience in logistics-heavy industries, Gene has built two thriving companies that serve customers across the UK, including remote and rural areas.
An advocate for smart logistics and operational efficiency, Gene brings a rare dual perspective: hands-on understanding of bulky, specialized freight and deep technical knowledge of how to use data and automation to streamline last-mile delivery and inventory management. He’s passionate about bridging the gap between modern tech and traditional logistics.
Takeaways
Chapters
00:00 Introduction to BioGlo and Energian
01:36 Why Proximity to Customers Matters
03:03 Handling High-Value, Hazardous Energy Products
04:44 Partner Challenges and IT Readiness
06:26 Data Visibility and Stock Accuracy
09:30 Why They Built a Custom Rules Engine
11:42 Rural Address Challenges & Delivery Mapping
14:33 Predictive Analytics for Last-Mile Success
18:36 What the Logistics Industry Must Improve
20:30 Attitude and Agility in Logistics Partnerships
