Messaging meets the world of money on this week’s episode. Caitlin and Zach walk through prominent use cases in banking, payment processing, and other fintech verticals. From caution flags to big wins, they discuss how messaging is a customer expectation, and get into the interplay between voice and SMS in customer experience.
Hosts:
Caitlin Long, Director of Commercial Product Management, Bandwidth
Zach Kunkel, Director of Solutions Marketing, Bandwidth
