Most systems don’t fail because of bad tech — they fail because of bad decisions.
In this episode, we explore why ERP projects, digital tools, and even internal processes break down under real-world pressure. From legacy logic to tool bias, we unpack the quiet compromises that derail billion-dollar implementations and frustrate frontline teams.
You’ll learn:
Why success depends more on incentives than software
How consultants and internal teams unintentionally sabotage alignment
The real cost of systems chosen for résumés, not results
How to ask better questions before choosing a platform
What to look for in a partner — and what to avoid
This is a must-listen for anyone making — or influencing — system decisions. Because it’s never just about the tech. It’s about fit, friction, and the future you’re building.
