Tune in to hear Dan talk about ordering custom hockey sportswear for his son.
The lack of communication from the retailer left his son feeling sad and left out as he could not match the look and feel of the rest of his team.
Dan, vs. the retailer, had to be the one to track down the problem and when to expect the item as the retailer was not proactive in letting them know his order would not include his sweatshirt.
