Listen in to hear what Doug Topken has to say about his experience working with a home contractor.
His story highlights how a fantastic beginning experience doesn't always lead to a great remodel experience and how he, as a consumer, should have been more diligent on ensuring what was promised was actually delivered.
The home contractor space is rapidly growing so those contractors who provide a great experience will win.
Doug has two more bathrooms to remodel and his current contractor will not have the opportunity to remodel those, due to the disappointing bathroom remodel experience.
