In this episode of Small Town Big Business, hosts Jennifer Olson and Russ Williams interview Sherry Barter Hamlin and Kim Barr from The Voyage Senior Living, a senior living organization in Southern Illinois. Sherry, the CEO, and Kim, the Chief People Officer, discuss their mission to provide quality assisted living, independent living, and memory care services for seniors. They highlight the organization's focus on person-centered care, the importance of community involvement, and the unique challenges and rewards of operating in a non-profit model. They also delve into their staff training, recruitment strategies, and the passionate commitment to serving residents and employees alike.00:00 Introduction and Welcome00:49 Meet Our Guests: Kim Barr and Sherry Barter Hamlin02:38 The Voyage Senior Living: Services and Locations03:37 Fundraising and Charitable Programs07:54 Employee Recruitment and Training09:40 Creating a Positive Culture and Values13:28 Volunteer Opportunities and Community Engagement17:15 Handling Difficult Situations and People21:32 Challenges and Delegation26:25 Employee Dedication and Hands-On Leadership27:37 Future Plans: Independent Living and Memory Care31:05 Community Engagement and Support32:36 Resident and Employee Satisfaction40:47 Personal Stories and Passion for Senior Care46:19 Volunteer Opportunities and Fundraisers48:39 Conclusion and Final ThoughtsRecorded at EThOs Small Business Incubator and Co-working Spaces in Marion, Illinois.https://members.ethosmarion.org/ SUBSCRIBE TO THE PODCASTOur guest: https://voyageseniorliving.com/
