In this episode of Beyond the Inflection Point, host Sean Heberling speaks with Kristy McCann Flynn, CEO and co-founder of SkillCycle, about transforming human resources through software that actually supports people, not just workflows.
The conversation unpacks the failure of legacy HR tools to address real-time development, the need for personalized employee journeys, and how SkillCycle is positioning itself as a next-generation platform combining performance, learning, coaching, and career pathing.
Topics include the importance of user experience in HR software, why change management is crucial in HR tech adoption, common pitfalls in performance reviews and how to fix them, and how SkillCycle supports continuous, manager-driven development.