Hello and welcome back to The AI Moment. In today's episode, Jonathan and I dive deep into a topic that's critical for every leader right now:
How AI is reshaping our teams, departments, and overall organizational design
It’s not a question of if this will happen; my belief is that it's already underway.
We're entering a period where department leaders will have to reorganize based on new AI tools and workflows.
This pressure isn't just coming from the top—from leadership or investors—but also from the ground up, as teams discover what these tools can do.
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As Jonathan rightly points out, it's not that AI will replace jobs, but it will absolutely replace tasks. This means we must use AI to "supercharge" and augment what our teams do
One major takeaway from this shift, as I see it, is that many specialists will need to become generalists. And this is an opportunity for the company but also for team members.
To help you get practical, I shared a few exercises I use with leadership teams to future-proof their strategy:
The 'Circles' Model: This involves drawing concentric circles to map which teams will be 'Powered by AI' (in the centre), 'Assisted by AI', 'Using AI', or have 'Limited AI' impact (on the outer ring).
User Journey Mapping: I also recommend mapping your customer's complete journey and then identifying every single point where an AI agent or bot could assist them.
To help you properly visualise these frameworks, I've included diagrams and visuals in our supporting newsletter.
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📣 Danny & Jonathan
