Welcome back to Cardcast! Today, we’re going to be talking about Function Scorecards
What is the purpose of Function Scorecards?
A scorecard is meant to define the outcomes of a function, not to evaluate an individual’s personal performance. The key is understanding that the scorecard describes what a function within the organization is accountable for, not what one person does.
This distinction helps prevent confusion and ensures that accountability is distributed correctly across the organization.
Function Scorecards are one of the most powerful tools in the Metronomics system. I’ve been called a Scorecard Stickler—fair. I’ll take it. Because once you have clear scorecards, everything changes: hiring becomes easier, accountability sharper, and growth more intentional.
Here’s the golden rule: build scorecards around functions, not people. It’s tempting to design them around whoever currently holds the role, but that limits your perspective. Step back from what you have and define what you need. Start with the mission, identify the competencies, and finally, add the metrics.
Every function in your organization should have its own scorecard, including yours as CEO. Whether you’re hiring, restructuring, or conducting reviews, you’ll always know what “good” looks like and how to measure it.
Key-Card points:
Even experts need structure
Scorecards are foundational
Scorecards should evolve
The focus is on the needs of the business
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