Shelley is a Senior Response Worker with StandBy Support After Suicide in North Queensland. She supports people bereaved by suicide with empathy and care, while also recognising the power of everyday conversations. Shelley believes that a simple, kind exchange can sometimes be truly transformative.
Self-Reflection:
What did you hear?
What stood out for you?
How does Shelley invite people to feel comfortable to share whatever they are feeling?
How does ‘What is going on for you today?’ invite a different conversation to ‘How are you?’
What does Shelley say about showing humanity in her conversations?
Is there something from Shelley’s approach that you could try in your own conversations?
