In this episode we explore the importance of setting and enforcing clear boundaries with clients to protect your veterinary hospital's culture. We discuss how removing problematic clients can enhance workplace morale and create a more enjoyable environment for your team. Real-life stories illustrate the positive impact of these tough decisions. Tune in to learn how prioritizing your team's well-being fosters a culture of trust and support.
Submit experiences you would like us to unpack in our Lead By Example episodes here: choosepeoplelovepets@outlook.com
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