In this 'Lead By Example' (LBE) episode, we explore two challenging scenarios in a veterinary hospital setting. First, we discuss a situation where a client brings roaches into the appointment, providing strategies on how to professionally and tactfully address the issue while ensuring the health and safety of the hospital environment. In the second scenario, we cover the delicate topic of talking to a team member about their body odor, offering tips on how to approach the conversation with sensitivity and respect to maintain a positive and comfortable workplace atmosphere.
Submit experiences you would like us to unpack in our Lead By Example episodes here: choosepeoplelovepets@outlook.com
Follow for more:
