In this episode, I speak with Dennis a business consultant that helps companies become more customer-centric. He is also the author of "THE ZERO IN FORMULA".
If you are interested in learning more about consulting and becoming more customer-centric this is the podcast for you.
- His story in business
- Why he chose to start a consulting business
- Why companies fail from start-ups to 10-year-old companies
- Why you need to put your client first and always be adapting to them
- Put yourself in the shoes of one of your clients
- Consumer behavior
