Diana Rodriguez-Zaba, President of ServiceMaster Restoration by Zaba, stands as a pillar of strength for her staff, clients, family and community. In the middle of the 2008 recession, she launched two ServiceMaster brands. Her business has grown to become one of Illinois' most successful franchises, proudly serving one of the largest territories in the Chicagoland area and Suburbs.
With an extensive background in real estate rehabbing, human resource development, business management and franchising, Diana brings a unique perspective to running her company. Most recently, she quickly shifted gears and focused on helping area businesses through the COVID-19 pandemic. Her re-opening strategies have also targeted much-needed restoration work in minority neighborhoods impacted by waves of riots and protests.
Growing the franchise into a profitable disaster restoration business is one of Diana's proudest achievements. She continually develops marketing initiatives and builds solid relationships with local and national insurance carriers.
In our discussion we explored the double opening of ServiceMasters, recovery, and giving back.
Here are some of the other beneficial topics covered on this week’s show:
● Why having a great website and blogs helps businesses get noticed.
● How a good website can be as effective as a good salesperson.
● How COVID-19 has changed the service and cleaning industries.
● Why any business owner needs to understand who their audience is.
● How having a lot of good reviews can lead to more business for people.
Connect with Diana:
Website: servicemasterbyzaba.com
Twitter: @servicemasterz
Facebook: facebook.com/servicemasterz
LinkedIn: linkedin.com/servicemasterchicagoland
Connect with Nate Lindquist
Website: http://www.theminimalistceo.com/
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