In this episode, Christine Porath, professor at UNC’s Kenan-Flagler Business School and author of Mastering Civility, Mastering Community, and co-author of The Cost of Bad Behavior, explores the hidden toll of incivility on performance, mental health, and overall well-being. She shares insights from her research and consulting with organizations and corporations, showing how respect and civility are essential for thriving communities and workplaces.
