Description

“Every problem is a gift — without problems we would not grow.” – Anthony Robbins, motivational speaker and writer

“Your most unhappy customers are your greatest source of learning.”

—Bill Gates, founder and CEO of Microsoft

When to send out the contract and invoice

• Get them on the phone first
• Find out the details of their wedding to see if it is a good match
• Are we in their budget
• What is their expectation
• Be in control, set clear expectations

Why have a contract?

• Set clear expectations of service and agreement
• Protect you, your team and reputation
• Use your best judgement, find a lawyer, create electronic contracts and payments to record

Platform to organize your brides

17hats

Contracts, Invoices, Quotes, bookkeeping, questionnaire

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Hiring a Lawyer 

• can be $300 per hour with minimums
• Be clear on what you want and if you have a budget inform them first.

A contract can help minimize a dispute and solve a problem

Redo, Refunds, returns, Travel costs, payments, Minimums, late payments

• Safety- liability insurance covers slip and fall : Children running around and allergy of any product you are using
• Behavior- drugs, disrespect, how should they act
• Being ready for us- not showing up for your appointment or showing up late, showing up with wet or dirty hair, waterproof makeup from last night.
• The environment- chairs, outlet, table, clean, not too cold or hot
• Things we can’t control- storms, accidents, if the venue cancels
• Changing agreement of services- What is the stipulations
• Canceling or refunds- what’s your policy
• Photo Release- use the images for marketing and social media