In this episode, we picked the brains of James Angus, Chief Customer Officer from Bluestone, finding inspiration around the success of this fast-growing lender, just for you. James offers us an inside look at the changes made and the principle in which Bluestone sets their values around to do things that a lender like them has not done before. That brings us to over 30 policy changes in the past year that make the entire community sit up and take notice. They ticked those off and even built a full suite solution for Australia’s leading aggregator Connective to give their brokers a competitive advantage. Bluestone doesn’t get bogged down when the pandemic comes along – they pulled up their socks and just got on with doing the simple things well to help brokers and their customers. Tune into this episode for the full lowdown.
