The disruptions caused by the coronavirus pandemic to global supply chains were unexpected.
“This has really been one of the most challenging times … in all walks of life,” said Chris Buono, managing director of UPS Philippines, who has been in the industry for 18 years.
UPS is one of several logistics groups tasked with delivering billions of coronavirus vaccine doses to the world. On top of that, it’s the holiday season and packages have to be delivered.
For the logistics industry, the new normal means operating in a peak-like environment for the entire year.
In this episode of B-Side, Mr. Buono speaks with BusinessWorld senior reporter Arjay L. Balinbin, and takes stock of this year against the backdrop of the ongoing health crisis.