Adam Farris here, please listen in to my podcast on the The Importance of Customer: which you can also find at the link below: thanks and have a nice day.
https://adamfarris.net/blog/f/the-importance-of-customer-service
Customer service is the key to owning, operating and maintaining a business . If you don't have good customer service, you won't have jobs and you won't have businesses to give you jobs. Think about it. If each employee took 15 seconds or 30 seconds to talk to a customer and say “Hi how are you today?” “How is your day going?” “I hope you having a great day” and “Enjoy the rest of your week”, To every 5 to 10 customer's think about how that would make them feel! I know it would make me feel really great, and I am the Customer a lot of times.