Years ago a utility company called MERALCO (Manila Electric Company) had problems on the collection of bills.
Their collectors would have security concerns like getting held up.
Thus management thought of letting security guards accompany in critical areas.
Unfortunately it did not solve the problem.
A bright idea was tossed doing a Collector less System.
The company offered to other companies which may need such service.
The Billers as they are called did not accept.
However when MERALCO fine tuned the concept called BAYAD CENTER, many began to avail.
Listen to the interview of Manuel Tuason President and CEO of CIS Bayad Center.
