Today I am going talking about one of the most important — yet often overlooked — keys to a successful kitchen or bath project: trust and mutual respect between the homeowner and designer.
Too often, clients second-guess their designer by consulting salespeople, subcontractors, or even neighbors. But if you've done your homework, checked references, and feel confident in the designer's past work — then trust should naturally follow.
I’ll also share a very personal and powerful story: a kitchen remodel that transformed into a full house rebuild after a devastating fire. What started as a simple kitchen design turned into a multi-year journey of trust, collaboration, and creativity with my clients. You’ll hear about:
Why clear communication and shared goals matter before any work begins
How I balanced client wishes with expert recommendations
Design solutions that resulted in a highly functional, beautiful kitchen
The collaborative process that helped bring unique features to life, such as a custom backsplash, furniture-style refrigeration, and a multifunctional outdoor space
This story illustrates the impact of a healthy designer-client relationship — one based on open communication, honesty, and mutual respect.
Go to my Youtube channel to view the video of the project I spoke about in this podcast: https://www.youtube.com/@NancyHugo
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This podcast is sponsored by Monogram.com
Please email me at Nancy@nancyhugo.com for questions and suggestions on design topics you would like to learn about. If you want to learn more about me, go to NancyHugo.com
