In this first episode of a 4-part series on leading through VUCA (Volatility, Uncertainty, Complexity, and Ambiguity), Jacqueline explores how to transform volatility from your biggest stressor into your competitive advantage using her AHA Framework: Attitude, Habits, and Actions. This episode specifically focuses on the "Attitude" component and provides practical strategies for staying grounded when everything around you is changing rapidly.
Introduction (0:00-2:45)
Introduction to the 4-part VUCA series using the AHA Framework
Today's focus: Volatility and transforming it from stressor to advantage
Main Topic Discussion (3:15-11:30)
Definition of volatility beyond market fluctuations (3:15)
Research highlights (4:00):
American Management Association's 2023 "Leading Through Disruption" study surveying 1,200+ executives found 70% list "rapid change" as their top stressor
Harvard Business Review found leaders who regulate their response to volatility outperform peers by up to 45% in decision-making effectiveness
Key insight: Emotional regulation was a stronger predictor of success than technical expertise
Introduction to the Attitude component of AHA Framework (5:15)
Quote from Jacqueline's book "Dear Resilient Leader": "Resilience isn't about ignoring the storm—it's about learning how to dance in the rain."
Leadership Lab (11:30-15:00)
Introduction of the "Reframe Ritual" practice
7-day challenge with daily reflection component:
Set a reminder for the same time each day
Take 3 minutes to write down ONE volatile moment
Complete: "This challenge is showing me..."
Example from Jacqueline's own experience (13:00)
Real Talk Resilience (15:00-18:30)
Engineering manager case study using a "Volatility Protocol"
Three key questions in the protocol:
What facts do we actually know today?
What remains aligned with our team purpose?
Where can we make progress despite the chaos?
Ask Jacqueline (18:30-22:00)
Q1: Staying optimistic during volatility (18:30)
"Anchor Statement" Method:
Write down the volatile situation
List three previous times you've navigated significant change
Identify one skill you used in each situation
Craft your statement: "I've led through [similar challenge]. I have [specific skills]. I am not facing this alone."
Based on science-backed brain rewiring, not just positive thinking
Winning and Learning (22:00-24:00)
Success story from a Minneapolis listener in manufacturing
Applied the AHA Framework to successfully pitch a new initiative to C-suite using just 3 clear data points
Quote: "The clarity I got from the AHA structure made me feel like I deserved the seat at the table not like I was begging for one."
Thank You to Our Sponsor
A special thanks to ZeroGap.co for sponsoring this episode! Your support enables us to continue providing valuable leadership insights and strategies to our Winning Season community. Visit ZeroGap.co to learn more about their commitment to helping professionals close the gap between where they are and where they want to be.
Closing Remarks (24:00-25:30)
Key takeaways:
Volatility is inevitable. But your attitude is your anchor.
The Reframe Ritual turns chaos into clarity by creating a consistent response pattern.
Real leadership isn't about avoiding the storm—it's learning to move with purpose through it.
Next steps and resources:
Try the 7-day Leadership Lab Reframe Challenge
Power Phrases
💪 "Resilience isn't about ignoring the storm—it's about learning how to dance in the rain." (7:00)
💪 "I realized I couldn't control the change, but I could control how I showed up in it." (15:00)
💪 "The clarity I got from the AHA structure made me feel like I deserved the seat at the table—not like I was begging for one." (22:00)
💪 "Real leadership isn't about avoiding the storm—it's learning to move with purpose through it." (24:00)
