In this episode we have Terry Cella, Director of TIC Media. His company offers bespoke print marketing solutions to businesses with a professional and personals service. It specialized in printing products and services like boxes and packaging, business cards , brochures, graphic design, commercial print, display printing, same day printing, branded merchandise and more.
It's a highly competitive business but how did he keep his client engaged and market his business given this situation? What’s the secret for a successful business? Let’s hear Terry’s journey in this podcast:
9:11 - Failure
10:50 - Business and Values
13:32 - Brand awareness
15:16 - How did you set-up your business?
16:29 - Connection to work with clients
18:56 - Process of Printing
21:53 - Dealing with customer expectation
26:27 - How to keep engaging with your customer after delivery?
28:03 - How can you still help business with their planning given this situation?
29:25 - How do you connect people online and confidence?
30:37 - Best feedback from customer
Let’s support Terry’s business:
Website: www.tic-media.co.uk
Instagram: @tic_media_print
Linkedin: linkedin.com/in/terrycella
Thanks for listening!
