Business owners often look solely at sales numbers as their barometer of success: If sales are up, business must therefore be doing well. However, profits could be shrinking if a businessโ marketing budget is ballooning in the endless pursuit of new customers. Lowering customer attrition and creating lifelong brand advocates can be accomplished by focusing on the customer experience. Listen to the audio version of ๐ ๐๐จ๐ฆ๐ฆ๐จ๐ง ๐๐ข๐ฌ๐๐จ๐ง๐๐๐ฉ๐ญ๐ข๐จ๐ง๐ฌ ๐๐๐จ๐ฎ๐ญ ๐๐ฎ๐ฌ๐ญ๐จ๐ฆ๐๐ซ ๐๐๐ซ๐ฏ๐ข๐๐.
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Written: ๐ ๐๐จ๐ฆ๐ฆ๐จ๐ง ๐๐ข๐ฌ๐๐จ๐ง๐๐๐ฉ๐ญ๐ข๐จ๐ง๐ฌ ๐๐๐จ๐ฎ๐ญ ๐๐ฎ๐ฌ๐ญ๐จ๐ฆ๐๐ซ ๐๐๐ซ๐ฏ๐ข๐๐