Karen Mangia is a WSJ Bestselling Author and Vice President of Customer and Market Insights at Salesforce. In this episode, she shares how having a beginner’s mindset helped elevate her career. She also talks about how companies can use the power of choice over mandates to improve employee retention and reduce churn. Lastly, we discuss the future of working from anywhere and how that can be measured.
Karen is the author of four books: “Success From Anywhere: Create Your Own Future of Work from the Inside Out,” “Working From Home: Making the New Normal Work for You,” “Success With Less: Releasing Obligations and Discovering Joy,” and “Listen Up!: How to Tune In to Customers and Turn Down the Noise.”
