AI agents are becoming part of everyday business, but building ones that reason and adapt is still a challenge.
On this episode of Ctrl + Alt + AI, host Dimitri Sirota sits down with Joe Miller, Chief AI Officer of Vivun, to explore how enterprises are creating agents that move beyond simple automation. Joe shares what it takes to design systems that can model knowledge, fit into company culture, and genuinely support teams in their work.
We examined where current approaches fall short, explored what’s possible as AI matures, and discussed how leaders can prepare for the next stage of intelligent agents in security and enterprise environments.
In this episode, you’ll learn:
How reasoning and knowledge representation shape the future of AI agents
Why cultural fit matters for the successful adoption of intelligent assistants
What enterprises should expect as agent technology matures
Things to listen for:
(00:00) Meet Joe Miller
(01:42) Physics background shaping an AI career
(04:44) Why presales roles inspired Vivun’s creation
(05:29) GPT-3 surprises and the UX breakthrough
(08:37) GPT-5’s plateau and persistent hallucinations
(12:32) Moving from a small pond to a big ocean
(15:08) How Ava supports the full pipeline
(21:38) Culture as the differentiator for AI agents
(28:21) Should AI agents specialize or do everything?
