Demond Lightbourne knew nothing about the hospitality industry when he graduated high school but your calling does not require you to have it all figured out. Demond's open and empathic personality allowed him to connect instantly to guests in the hotel industry and seeing them happy ignited his passion for service. Demond has worked at most levels in the hotel industry from line staff to middle management. In 2017, he became the first individual in the Caribbean to join the elite concierge society called "The Golden Keys" based in the United Kingdom.
Having 10+ years of customer service experience, Demond is now the owner of a concierge company called Island Buzz Concierge. Speaking with Mr. Lightbourne, I couldn't help but feel like this is the beginning of his journey. A true ambassador of the Turks and Caicos Islands hospitality industry, Demond is poised for greatness as an Entrepreneur. Listen to this insightful discussion we had on Bourne to Lead today about his career and goals.
L.T. Bourne is an Author, and Speaker from the Caribbean that writes about life as a man in a world dominated by men, raised by women.
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