Hey y'all! Just a really quick pop in episode with Paige + Ryan to discuss a huge concern in the dog care world: what happens if something bad happens.
Paige and Ryan recently made a mistake and poor judgement call that didn't line up with their values. Being transparent and honest is something that we promise to be with current clients, future clients and even past clients.
Reality: Making mistakes is normal. Nobody is perfect and nothing ever goes as planned.
Trying to start a new side-hustle or full-time business can and most definitely will be challenging. You are going to run into problems that you never thought about; you are going to have to make changes that fit the needs of clients, but one thing is for certain, you need to stay true to the core values of your business.
What are your values?
For Tails and Ales we value:
1. Providing your dog with a fun & SAFE environment
2. Being transparent & honest with humans and all clients
3. The dogs in our home are always our number 1 priority
Knowing your values can help you build rules and regulations that will assist you in creating a strong, healthy and successful business. Your values set you apart from your "competition" and by staying true to them, it's what will make you successful.
Unfortunately, Paige and Ryan found themselves in a situation that we never want to be put in again. Of course as mentioned above, things happen and we can't predict all dogs behaviors, but we can take measures to make sure we are doing what is best for all humans and dogs involved.
Have you ever made a mistake? And what did you learn from it? Send us a DM on Instagram, we would love to hear from you.
Contact Tails and Ales Philly here:
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